What annoys your part of Toronto?
by Medha Pandey
Independent Developer
An analysis of Toronto 311 service requests exploring how complaints vary across the city’s wards
Toronto receives thousands of 311 service requests, a running record of what residents notice, question, and need from the city. This story begins with a simple question: do different parts of Toronto complain about different things?
THE DATA
~290k
311 service requests
January — June 2026
6 months of reports
25
Toronto wards
I first compared how frequently each type of complaint occurred across the city. I then looked at each ward separately to identify complaints that were unusually prominent relative to the city as a whole.